At koolux.de we take your privacy very seriously. We do everything we can to protect the trust you place in us. Please read more details about our privacy policy below. Your use of the website constitutes acceptance of our privacy policy.

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from koolux.de.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

1. "cookies" are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, see http://www.allaboutcookies.org.

2. "log files" track actions occurring on the website, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

3. "Web beacons," "tags," and "pixels" are electronic files used to store information about how you browse the website.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as your credit/debit card number), email address, and phone number. We refer to this information as "Order Information."

When we refer to “personal information” in this Privacy Policy, we are referring to both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

1. Not to use the collection of users' personal information as the primary purpose.
2. To communicate with you;
3. To screen our orders for potential risk or fraud;
4. Use the information we collect to improve your experience on our website and with our products and services;
5. We do not rent or sell this information to third parties.
6. We will not use your personal information or images for advertising without your consent.

We use the Device Information we collect to screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL DATA

We only share your personal information with Google. We also use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/de/policies/privacy.

Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

In addition, we will not share your personal information with any other third parties.

INFORMATION SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Communication with our website occurs via Secure Socket Layer (SSL) encryption technologies. Our use of SSL encryption technology secures all information communicated between you and our website.

DO NOT TRACK

Please note that we do not alter our data processing and use practices on our website when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

The right to access the information we hold about you. If you would like to be informed what personal data we hold about you, please contact us.

Request rectification of your personal information. You have the right to update or correct your information if that information is inaccurate or incomplete.

Request deletion of your personal information. You have the right to ask us to delete any personal information we collect directly from you.

If you wish to exercise these rights, please contact us by email at koolux.de.

DATA RETENTION

When you place an order through the Site, we will retain your order information for our records unless you ask us to delete such information.

MINORS

The Site is not intended for anyone under the age of 18. We do not knowingly collect any Personal Identifiable Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us via email at koolux.de. If we discover that we have collected Personal Identifiable Information from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be posted here.

HOW CAN I CONTACT YOU?

We invite you to contact us via email if you have any questions or comments about our privacy policy.